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Welcome

Hello Everyone!
Welcome to Vidals Shop. In my shop you can see many fun and exciting things to buy. I create many things with eco-friendly materials. For those of you who love bright colors, with a gypsy funky feel to it, you will enjoy my shop, and for those who are just looking for beautiful rare natural beads like: semi-precious stones, coconut shells, buttons, you will also love it. My philosophy is to do what you love!!
Payment

I accept Paypal, Amazon payments and even Google Checkout payments. Payment is appreciated at the time of purchase; I accept balance transfer payment via as well as Credit Cards. Please contact me if you are experiencing any difficulties with the checkout process or if you are not paying right away, we can work something out :D
NOTE: If you don't have a Paypal account,you can still make payment with your credit card without having to open an account. Please do contact me first and I will be able to assist you if you have any problems :D See link below how the screen will look if you don't have an account:
http://www.kalzumeus.com/2008/11/16/can-my-customers-use-paypal-without-an-account/

NOTE: If payment is not cleared in 24 hrs. and I haven't received any responses, Order will be canceled.
Shipping

*Shipping days: Mondays & Fridays
Note: I try to do my best on shipping on time because I know that is a priority to my customers. I always send my customers a convo letting them know that order was sent. If for some reason I am not able to ship the item right away, I will send you a convo letting you know about the situation and the day that I will be able to send it.

*My business is all about recycling, so I recycle my shipping supplies. I tend to send my items in recycled material, if you desire a different wrap method please let me know as I can make arrangements.

*Domestic & International Shipping:
* I send all my orders via USPS First Class & Parcel Post (1-3 business days for domestic & up to 14 days for international) Please note that first class does not come include tracking #.
If you will like to have tracking, let me know.

* I can ship orders Priority Mail but since most orders are small envelopes I choose First Class. If you desire Priority Mail with the tracking number let me know and I will make arrangements and send an invoice for the difference. Also if you are in a rush I can do service like Express mail, please contact me and I will give you a rate.

*Remember we ship your order to the Etsy address; If a different address is desired please inform me at the time of checkout.

* Sending it as a gift? Don't worry I gift wrap at no extra charge and I can also write whatever you want, just let me know what you'd like the tag to say!

***Remember:
The US Post office usually delivers within 2-5 days; International orders may take longer to be ship.
Refunds and Exchanges

Customer Service is #1 for me, therefore I look for 100% customer satisfaction. If someone is unsatisfied, I make all possible so that you walk away happy!

If that's your case, please contact me via Etsy or at margaritavidal16 [!at] gmail.com within 3 days of receiving your order. If the items gets to you damaged or you are not satisfied, I will refund or exchange the item and any related shipping charges that you had. In order to receive a refund merchandise needs to be in it's original condition. Funds are refunded via PayPal or Google Checkout. Please contact me if you have any concerns or questions I will do my best to make sure you have a fun and easy purchase. Thanks!
Last Updated: 17 Jul 2014 09:19:34 PDT home  |  about  |  terms  |  contact
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